Profile of Dr. Md. Shamim Hossain

Dr. Md. Shamim Hossain
Professor
Department of Marketing (MKT)
Faculty of Business Studies
Hajee Mohammad Danesh Science & Technology University, Dinajpur.
E-mail: shamimuibe@yahoo.com
Mobile: +8801717413125
CAREER OBJECTIVE
- My career objective is to develop and encourage students' creativity and higher-order thinking abilities, as well as to make a novel contribution in the field of marketing by conducting high-quality research that will be utilized to make policy for businesses worldwide, particularly in marketing sectors. Furthermore, administration of research projects, creation of research questions within a specific context, writing research articles and book chapters for publication in top-tier journals and books, and completion of independent research projects are just a few of the areas in which I perform. I've developed my communication and creativity abilities by teaching students from a variety of cultures and learning styles, which allowed me to increase students' attention, involvement, and motivation. In addition, I have a track record of distinction in research and writing, including the co-publication of several works in top-tier academic journals.
Editorial and Review Activities:
Currently, I am a review board member of the International Journal of E-Business Research (IJEBR) (Web of Science and Scopus indexed) and a reviewer for many top-tier journals, including Management Decision, International Journal of Retail and Distribution Management, SAGE Open, Psychological Reports, and many more top-tier academic journals. In addition, I was a member secretary of the International Conference on Business and Economic Challenges (ICBEC), which was organized in 2021 by the Faculty of Business Studies, Hajee Mohammad Danesh Science and Technology University (HSTU), Dinajpur-5200, Bangladesh.
RESEARCH INTEREST
- Machine learning-based consumer psychology, Online customer behavior, Operations management, Self-Service Technologies (SSTs), & Business analytics.
EDUCATION
- Doctor of Philosophy (PhD) in Business Management, 2019
University of International Business and Economics (UIBE), Beijing, China
- PGD in ICT, 2011
IRT, Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh
- MBA Major in Marketing, 2010
Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh
- BBA, 2007
Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh
- HSC, 2003
Dinajpur Government College, Dinajpur
- SSC, 2001
Maharaja Girijanath High School, Dinajpur.
PROFESSIONAL EXPERIENCES
- Professor
Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU).July 21, 2023 to Present
- Editor
Journal of Market ResearchJuly 01, 2024 to Present
- Editor
Journal of Scientific ReportsSeptember 05, 2023 to Present
- Chief Editor
International Journal of Science and BusinessOctober 01, 2019 to Present
- Associate Professor
Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU).June 21, 2019 to June 20, 2023
- External collaborator
The Centre for Research on Economic Relations (CER), Mid Sweden University, Sweden.March 02, 2022 to November 30, 2023
- Assistant Professor
Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU)February 03, 2014 to June 20, 2019
- Lecturer
Department of Marketing, Hajee Mohammad Danesh Science and Technology University (HSTU)February 02, 2012 to February 01, 2014
PUBLICATIONS
Journal Papers
Ravšelj, D., Keržič, D., Tomaževič, N., Umek, L., Brezovar, N., ...Hossain, M. S., .... & Aristovnik, A. (2025). Higher education students' perceptions of ChatGPT: A global study of early reactions. PLoS ONE, 20(2), e0315011.
Read MoreSidddikee, M. J. A., Datta, R.K., Sohag, A., Dhonno, F. T., & Hossain, M. S. (2025). The Impact of Non-Green Forces (NGF) on Net Present Value (NPV) and Green Net Present Value (GNPV): A Study on three Agricultural Crops, Int. J. of Agricultural Resources, Governance and Ecology <accepted>
Read MoreDatta, R.K., Ahammed, M.M.U., Haq, A.H.M.Z. and Hossain, M.S. (2024). Impact of environmental cost on the production cost of crops: farmers’ perspective, Int. J. Sustainable Agricultural Management and Informatics, 10(1), 48–73. (ESCI and Scopus indexed) DOI: 10.1504/IJSAMI.2024.10060779
Read More- Hossain, M.S. (2024). Textual Feature Engineering for Purchase Intent and Customer Satisfaction: Insights from Marketing 4.0 and Sentiment, Sustainable Futures, 8, 1-19. DOI: https://doi.org/10.1016/j.sftr.2024.100385
(Scopus and ESCI indexed, Impact factor: 3.3, CiteScore 9.3).
Read More Hossain, M. S., Babu, M. A., & Yusuf, K. M. (2024). Exploring Emotional Dynamics: Word Count Effects in Facebook Posts by Sports Shoe Brands. Heliyon, 10 (21), e39808. (Scopus and SCIE indexed, Impact factor: 3.4, CiteScore 4.5)
Read MoreLi, L., Ismail, N. A., Chong, C. W., Sun, P., Pervin, M. D., & Hossain, M. S.(2024). Customers’ emotional impact on star rating and thumbs-up behavior towards food delivery service Apps. Journal of Infrastructure, Policy and Development. 8(7): 5311. (Scopus Indexed). https://doi.org/10.24294/jipd.v8i7.5311
Read More- Haque, M. Z., Hossain, M. S., & Lucky, S. A. (2024). Impact of social networking sites (SNSs) on stock market: Review, synthesis and direction for future research. International Journal of Financial Engineering, 2331001. https://doi.org/10.1142/S2424786323310011Read More
Ahammed, M.M.U., Haq, A.H.M.Z., Mia, M. S., Datta, R.K., Siddikee, M.J.A. and Hossain, M.S. (2023). Assessing Financial Inclusion in Bangladesh: A Comprehensive and Inclusive Measurement , Scope, 13(4), 96–115.
Read MoreQadri, S. U., Raza, M., Qadri, S., Mahmood, S., Ye, C., Rauf, F., ... & Hossain, M. S. (2023). Overflow Effect of COVID-19 Pandemic on Stock Market Performance: A Study Based on Growing Economy. Discrete Dynamics in Nature and Society, 2023.(Scopus and SCIE indexed, Impact factor: 1.457, CiteScore 1.6)
Hossain, M.S., Begum, H., Rouf, M.A. and Sabuj, M.M.I. (2023). Investigation and prediction of users' sentiment toward food delivery apps applying machine learning approaches, Journal of Contemporary Marketing Science, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JCMARS-12-2022-0030
Read MoreHossain, M.K., Hossain, M.S.(2023). Causal Interaction between Foreign Direct Investment Inflows and China’s Economic Growth. Sustainability. 2023; 15(10):7994. (Scopus and SCCI indexed, Impact factor: 3.88) https://doi.org/10.3390/su15107994
Read MoreLiu, Z., ul Islam, M., Alarifi, G. A., Cong, P. T., Khudoykulov, K., & Hossain, M. S. (2023). Does energy efficiency mediate a green economic recovery? Evidence from China. Economic Analysis and Policy.78, 802-815. https://doi.org/10.1016/j.eap.2023.04.011 (Scopus and SCCI indexed, Impact factor: 4.44)
Read MoreAlarifi, G., Rahman, M. F., & Hossain, M. S. (2023). Prediction and Analysis of Customer Complaints Using Machine Learning Techniques. International Journal of E-Business Research (IJEBR), 19(1), 1-25 (Scopus and ESCI indexed). http://doi.org/10.4018/IJEBR.319716
Read MoreChauhan, S., Shet, J.P., Beram, S.M., Jagota, V., Dighriri, M., Ahmad, M.W., Hossain, M.S. and Rizwan, A., (2023). Rule Based Fuzzy Computing Approach on Self-Supervised Sentiment Polarity Classification with Word Sense Disambiguation in Machine Translation for Hindi Language. ACM Transactions on Asian and Low-Resource Language Information Processing. (Scopus and SCIE indexed, Impact factor: 1.47).
Read MoreHossain, M. S. and Rahman, M. F (2023). Detection of readers' emotional aspects and thumbs-up empathy reactions towards reviews of online travel agency apps, Journal of Hospitality and Tourism Insights. (Scopus and ESCI indexed, CiteScore 3.3).https://doi.org/10.1108/JHTI-10-2022-0487
Read MoreYuan, S., Chen, Y., Ye, C., Bhatt, M., Saradeshmukh, M. & Hossain, M. (2023). Cross-modal multi-label image classification modeling and recognition based on nonlinear. Nonlinear Engineering, 12(1), 20220194. (Scopus and ESCI indexed, CiteScore 2.2) https://doi.org/10.1515/nleng-2022-0194
Read MoreSultana, M. S., Niu, X., & Hossain, M. S. (2022). How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions: the role of attribute performance, Journal of Hospitality and Tourism Insights. (Scopus and ESCI indexed, CiteScore 3.3) DOI: https://doi.org/10.1108/JHTI-03-2022-0115
Read More- Read MoreKler, R, Gangurde, R., Elmirzaev, S., Hossain, M. S., Nhut V.T., Tien V.T. N., Kumar, P. N. (2022). Optimization of Meat and Poultry Farm Inventory Stock Using Data Analytics for Green Supply Chain Network, Discrete Dynamics in Nature and Society, 2022, 1-8. (Scopus and SCIE indexed, Impact factor: 1.457, CiteScore 1.6) https://doi.org/10.1155/2022/8970549
Rahman, M.F. & Hossain, M. S. (2022). The impact of website quality on online compulsive buying behavior: Evidence from online shopping organizations, South Asian Journal of Marketing, 4(1), 1-16. https://doi.org/10.1108/SAJM-03-2021-0038
Read MoreHossain, M.S. & Rahman, M. F. (2022), Customer Sentiment Analysis and Prediction of Insurance Products’ Reviews Using Machine Learning Approaches,FIIB Business Review (ESCI and Scopus indexed; CiteScore: 2.1). https://doi.org/10.1177/23197145221115793
Read More- Read MoreRamirez-Asis, E., Bhanot, A.,Jagota, V., Chandra, B., Hossain, M. S., Pant, K., & Almashaqbeh, H. A. (2022). Smart Logistic System for Enhancing the Farmer-Customer Corridor in Smart Agriculture Sector Using Artificial Intelligence, Journal of Food Quality, 2022, 1-8. (Scopus and SCIE indexed, Impact factor: 3.2). https://doi.org/10.1155/2022/7486974
Hossain, M. S., Rahman, M. F., Uddin, M. K. & Hossain, M. K. (2022). Customer sentiment analysis and prediction of halal restaurants using machine learning approaches, Journal of Islamic Marketing (Scopus- Q2 and ESCI indexed). https://doi.org/10.1108/JIMA-04-2021-0125
Read MorePashchenko, Y., Rahman, M. F., Hossain, M. S.,Uddin, M. K., & Islam, T. (2022). Emotional and the normative aspects of customers’ reviews. Journal of Retailing and Consumer Services.68, 103011. (SSCI, & Scopus Index, Impact factor: 10.972, CiteScore: 11.4)
Read More- Read MoreIslam, U., Muhammad, A., Mansoor, R., Hossain, M. S., Ahmad, I., Eldin, E. T., ... & Shafiq, M. (2022). Detection of distributed denial of service (DDoS) attacks in IOT based monitoring system of banking sector using machine learning models. Sustainability, 14(14), 8374. https://doi.org/10.3390/su14148374
- Read MoreHooda, M., Rana, C., Dahiya, O.,Rizwan, A. & Hossain, M. S. (2022). Artificial Intelligence for Assessment and Feedback to Enhance Student Success in Higher Education, Mathematical Problems in Engineering,2022,1-19. (Scopus and SCIE indexed, Impact factor: 1.43.)
Yen-Ku, K., El Askary, A., doewes, R. I., Elesawy, B. H., Jiun-Hao, W. & Hossain, M.S. (2022). The relationship between exercise and Physical Fitness towards Economic Survival: A Comparative Study of Gender discrimination. Revista De Psicología Del Deporte (Journal of Sport Psychology), 30(4), 85-95. (SSCI, Scopus indexed) Impact factor: 1.17
Read More- Hossain, M.S., Rahman, M.F. (2022).
Detection of potential customers’ empathy behavior towards customers' reviews, Journal of Retailing and Consumer Services, 65,
102881(Scopus & SSCI Indexed : IF: 10.972) .
Read More Weihong, J., Kuo, T., Wei, S., Islam, M. U., Hossain, M. S., Tongkachok, K., & Imran, A. (2021). Relationship between trade enhancement, firm characteristics and CSR: Key mediating role of green investment. Economic Research-Ekonomska Istraživanja, 1-17. doi:10.1080/1331677x.2021.2006734 (SSCI and Scopus indexed) Impact Factor: 3.30; CiteScore: 3.4
Read MoreHossain, M.S., Rahman, M.F. and Zhou, X. (2021). Impact of customers' interpersonal interactions in social commerce on customer relationship management performance, Journal of Contemporary Marketing Science, 4(2), 161-181. [The official journal of the Chinese Marketing Association of Universities]
Read MoreHossain, M. S., Zhou, X. and Rahman, M. F. (2019). Customer satisfaction under heterogeneous services of different self-service technologies. Management & Marketing. Challenges for the Knowledge Society, 14(1), 89-106. DOI: 10.2478/mmcks-2019-0007. [Web of Science and Scopus Indexed]
Read MoreHossain, M. S. & Zhou, X. (2018). Impact of m-payments on purchase intention and customer satisfaction : perceived flow as mediator. International Journal of Science and Business, 2(3), 503-517. [CNKI and RePEc indexed]
Read MoreHossain, M. S., Zhou, X. and Rahman, M. F. (2018). Examining the impact of QR codes on purchase intention and customer satisfaction on the basis of perceived flow. International Journal of Engineering Business Management, 10, 1-11.
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doi:10.1177/1847979018812323 [Web of Science and Scopus Indexed] Supported by the National Natural Science Foundation of China under grant numbers 71572034 and 71772038.Parvin S.and Hossain M.S. (2013).Impact of sharing of couple in decision making on family life in Bangladesh. Journal of Science and Technology, 11,181-183
- Hossain M.A., Uddin S.and Hossain M.S. (2013). Investigate the challenges in
tourism business: A study based on sylhet division in Bangladesh. Journal of Science
and Technology, 11,144-150.
Siddikee M. J. A., Haque M.R., Islam M.F., Parvin S. and Hossain M.S. (2013). Effect of net income on total assets of financial organizations. Journal of Science and Technology, 11,112-117.
Haque M.R., Siddikee M. J. A.,Hossain M. S., Chowdhury S. P., and Rahman M.M., (2013) . Relationship between Dividend Payout and Economic Value Added: A Case of Square Pharmaceuticals Limited, Bangladesh. International Journal of Innovation and Applied Studies, 3(1), 98-104.
Siddikee M. J. A., Parvin S.and Hossain M. S. (2013). Banking Scenarios in Bangladesh. Bangladesh Research Publication Journal. 8(1), 89-95.
Hossain, M. S., & Rahman, M. F. (2017). Tools of online Marketing. International Journal of Science and Business, 1(1), 1–7. [CNKI and RePEc indexed]
Read MoreHossain M. S., Hossain M. A. and Siddikee M. J. A. (2012). The Drivers of customers' Satisfaction of Airtel Bangladesh Limited. Bangladesh Research publication Journal, 7(4), 437-545.
Read MoreHossain M. S., Parvin S. and Haque M. R. (2012 ). Evaluation of Customers Satisfaction towards the Existing Attributes of Grameen Phone in Bangladesh. Bangladesh Research Publication Journal. 7(4), 412-420.
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Conference Papers
Nazir, N., Rana, M., Dahiya, O., & Hossain, M. S. (2025). Deep learning approaches for rapid tuberculosis In Proceedings of the 2nd International Conference on Communication, Computer Sciences and Engineering (IC3SE 2025), organized by Amity University Uttar Pradesh, India.
Hossain, M. S., Datta, R. K., Sabuj, M. M. I., Begum, H., & Rouf, M. A. (2024). Machine learning techniques to analyze and predict customer sentiment in real estate organizations. In Proceedings of the International Conference on Business, Technology, and Innovation 2024. Institute of Cost and Management Accountants of Bangladesh (ICMAB).
Hossain, M. S., Rahman, M. M., Abresham, A. E., Pranto, A. J., & Rahman, M. R. (2022). Customer support using AI and machine learning: A sustainable approach. In Proceedings of the 2nd International Conference on Business and Economic Challenges (ICBEC).
Hossain, M. S., Begum, H., Rouf, M. A., & Sabuj, M. M. I. (2022). User sentiment analysis and prediction of food apps reviews using machine learning approaches. 2nd International Conference on Business and Economic Challenges (ICBEC).
Hossain, M. S., Dahiya, O., & Noman, M. A. (2022). User sentiments towards payment app reviews. In Proceedings of the 2nd International Conference on Business and Economic Challenges (ICBEC).
Hossain, M. S., Reza, R. A., & Al Noman, M. A. (2021). Impact of customers’ interpersonal interactions in social commerce on purchase intention of tourism products and services: A study in Bangladesh. Paper presented at the International Conference on Business and Economic Challenges (ICBEC), 2021.
Conference Committee
1. Member secretary, International Conference on Business and Economic Challenges (ICBEC), 2021. https://hstu.ac.bd/icbec
2. Member secretary, International Conference on Business and Economic Challenges (ICBEC), 2022. https://hstu.ac.bd/icbec
3. International Technical Committee, International Conference on Artificial Intelligence and Cognitive Computing (ICAICC-25) https://www.lpu.in/conferences/icaicc/index.php
Books
Futuristic Trends in Artificial Intelligence Volume 3 Book 5 (E - ISBN : 978-93-6252-373-0 )
Read More- Hossain, M. S., Ho, R. C., & Trajkovski, G. (Eds.). (2023). Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics. IGI Global. (ISBN13: 9781668471050, ISBN10: 1668471051,
EISBN13: 9781668471074) https://doi.org/10.4018/978-1-6684-7105-0
[Web of Science and
Scopus Indexed]
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Others
Book Chapters
Hossain, M. S., Dahiya, O., & Al Noman, M. A. (2023). User Sentiment Prediction and Analysis for Payment App Reviews Using Supervised and Unsupervised Machine Learning Approaches. In M. Hossain, R. Ho, & G. Trajkovski (Eds.), Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics (pp. 342-361). IGI Global. https://doi.org/10.4018/978-1-6684-7105-0.ch017 [Web of Science and Scopus Indexed]
Read MoreHossain, M. S., Rahman, M. M., Abresham, A. E., Pranto, A. J., & Rahman, M. R. (2023). AI and Machine Learning Applications to Enhance Customer Support. In M. Hossain, R. Ho, & G. Trajkovski (Eds.), Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics (pp. 300-324). IGI Global. https://doi.org/10.4018/978-1-6684-7105-0.ch015 [Web of Science and Scopus Indexed]
Read MoreHossain, M. S. (2023). Behavioral Analytics of Consumer Complaints. In S. Nagaraj, & K. Kumar (Eds.), AI-Driven Intelligent Models for Business Excellence (pp. 42-67). IGI Global. https://doi.org/10.4018/978-1-6684-4246-3.ch003 [Web of Science and Scopus Indexed]
Read MoreHossain, M. S., & Rahman, M. F. (2022). Machine Learning and Artificial Intelligence: The New Move for Marketers. In J. Kaur, P. Jindal, & A. Singh (Ed.), Developing Relationships, Personalization, and Data Herald in Marketing 5.0 (pp. 215-241). IGI Global. https://doi.org/10.4018/978-1-6684-4496-2.ch014 [Web of Science and Scopus Indexed]
Read MoreHossain, M. S., & Rahman, M. F. (2022). Sentiment Analysis and Review Rating Prediction of the Users of Bangladeshi Shopping Apps. In J. Kaur, P. Jindal, & A. Singh (Ed.), Developing Relationships, Personalization, and Data Herald in Marketing 5.0 (pp. 33-56). IGI Global. https://doi.org/10.4018/978-1-6684-4496-2.ch002 [Web of Science and Scopus Indexed]
Read MoreHossain, M. S., Rahman, M. F. , & Uddin, M. K. (2022). Analyzing and Predicting Learners’ Sentiment toward Specialty schools using Machine Learning Techniques . In Trajkovski, G., Demeter, M., & Hayes, H. (Eds.). Applying Data Science and Learning Analytics Throughout a Learner’s Lifespan. IGI Global. http://dx.doi.org/10.4018/978-1-7998-9644-9.ch007 [Web of Science and Scopus Indexed]
Read MoreHossain, M. S., Uddin, M. K., Hossain, M. K., & Rahman, M. F. (2022). User sentiment analysis and review rating prediction for the Blended Learning Platform app . In Trajkovski, G., Demeter, M., & Hayes, H. (Eds.). Applying Data Science and Learning Analytics Throughout a Learner’s Lifespan. IGI Global. http://dx.doi.org/10.4018/978-1-7998-9644-9.ch006 [Web of Science and Scopus Indexed]
Read MoreHossain, M. S., & Rahman, M. F. (2021). Website Quality, Perceived Flow, Trust, and Commitment: Developing a Customer Relationship Management Model. In Ho, R. C., Hou Hong Ng, A., & Nourallah, M. (Ed.), Impact of Globalization and Advanced Technologies on Online Business Models (pp. 202-226). IGI Global. doi.org/10.4018/978-1-7998-7603-8.ch013 [Web of Science and Scopus Indexed]
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Awards and SCHOLARSHIPS
- Emerald Literati Award 2024
Funded by: Emerald Publishing
- FIIB Business Review Most Impactful Paper Award -2024
Funded by: Fortune Institute of International Business
- Chinese government scholarship
Funded by: China Scholarship Council (CSC)
PROJECTS
- Sentiment analysis and review rating prediction of the users of Bangladeshi shopping apps
Funded by: Institute of Reasearch and Training (IRT), HSTU
Position: Principal Investigator
Description: Sentiment analysis and review rating prediction of the users of Bangladeshi shopping apps
- Impact of customers’ interpersonal interactions in social commerce on Purchase Intention of Tourism Products and Services: A study in Bangladesh
Funded by: Institute of Reasearch and Training (IRT), HSTU
Position: Principal Investigator
Description: Impact of customers’ interpersonal interactions in social commerce on Purchase Intention of Tourism Products and Services: A study in Bangladesh
SOCIAL NETWORK
- LinkedIn
URL: https://www.linkedin.com/in/md-shamim-hossain-10a84111a/
- ResearchGate Profile
URL: https://www.researchgate.net/profile/Md_Shamim_Hossain3
- Academia.edu Profile
- Google Scholar Profile
URL: https://scholar.google.com/citations?user=3SGio6MAAAAJ&hl=en