Profile of Tarannum Islam
Tarannum Islam
Assistant Professor
Department of Marketing (MKT)
Faculty of Business Studies
Hajee Mohammad Danesh Science & Technology University, Dinajpur.
E-mail: tishimin@gmail.com
Mobile: +8801729663084
CAREER OBJECTIVE
- I want to engage myself in such a position where I can excel my acquired knowledge through hard work, research, skills, and perseverance with my professionalism.
RESEARCH INTEREST
- Service marketing, Online business, E-marketing, E-commerce and Machine Learning.
EDUCATION
- Master in Business Administration (MBA), 2017
Hajee Mohammad Danesh Science and Technology University, Dinajpur
- Bachelor of Business Administration (BBA), 2015
Hajee Mohammad Danesh Science and Technology University, Dinajpur
- Higher Secondary Certificate (HSC), 2010
Sherpur Govt. Collage & University
- Secondary School Certificate (SSC), 2008
Kamarer Char Public Girls’ High School
PROFESSIONAL EXPERIENCES
- ASSISTANT PROFESSOR
Hajee Mohammad Danesh Science & Technology University, DinajpurJuly 10, 2021 to Present
- Lecturer
Hajee Mohammad Danesh Science & Technology University, DinajpurJuly 11, 2019 to July 10, 2021
PUBLICATIONS
Journal Papers
INVESTIGATING THE IMPACT OF SERVICE DIMENSIONS ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY: A CONTEXT ON EMERGING SERVICE ECONOMY
Read MoreEmotional and the normative aspects of customers’ reviews.
Read MoreMeasuring Service Gap of Banking services in Bangladesh- A Study Based on Selected Private Commercial Bank in the Northern Region.
Read MoreFactors Affecting the Service Taker’s Satisfaction towards the Service Quality of Banks: A survey of clients in the northern region of Bangladesh.
Read MoreMeasuring Service Gap of Higher Education in Bangladesh - A Comparative Study between Public University and Private University.
Read More
PROJECTS
- Understanding consumers’ satisfaction and loyalty: An empirical study on the in-house dining and online restaurant services in Bangladesh
Funded by: Institute of Research and Training (IRT), HSTU
Position: Principle Investigator
Description: Understanding consumers’ satisfaction and loyalty: An empirical study on the in-house dining and online restaurant services in Bangladesh.
SOCIAL NETWORK
- Google Scholar Profile
URL: https://scholar.google.com/citations?user=kCoBfTgAAAAJ&hl=en&authuser=2