Profile of Tarannum Islam

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Tarannum Islam

Assistant Professor

Department of Marketing (MKT)

Faculty of Business Studies

Hajee Mohammad Danesh Science & Technology University, Dinajpur.

E-mail: tishimin@gmail.com

Mobile: +8801729663084


CAREER OBJECTIVE

    I want to engage myself in such a position where I can excel my acquired knowledge through hard work, research, skills, and perseverance with my professionalism.

RESEARCH INTEREST

    Service marketing, Online business, E-marketing, E-commerce and Machine Learning.

EDUCATION

  1. Master in Business Administration (MBA), 2017

    Hajee Mohammad Danesh Science and Technology University, Dinajpur

  2. Bachelor of Business Administration (BBA), 2015

    Hajee Mohammad Danesh Science and Technology University, Dinajpur

  3. Higher Secondary Certificate (HSC), 2010

    Sherpur Govt. Collage & University

  4. Secondary School Certificate (SSC), 2008

    Kamarer Char Public Girls’ High School


PROFESSIONAL EXPERIENCES

  1. ASSISTANT PROFESSOR
    Hajee Mohammad Danesh Science & Technology University, Dinajpur

    July 10, 2021 to Present

  2. Lecturer
    Hajee Mohammad Danesh Science & Technology University, Dinajpur

    July 11, 2019 to July 10, 2021


PUBLICATIONS

Journal Papers

  1. INVESTIGATING THE IMPACT OF SERVICE DIMENSIONS ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY: A CONTEXT ON EMERGING SERVICE ECONOMY

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  2. Emotional and the normative aspects of customers’ reviews.

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  3. Measuring Service Gap of Banking services in Bangladesh- A Study Based on Selected Private Commercial Bank in the Northern Region.

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  4. Factors Affecting the Service Taker’s Satisfaction towards the Service Quality of Banks: A survey of clients in the northern region of Bangladesh.

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  5. Measuring Service Gap of Higher Education in Bangladesh - A Comparative Study between Public University and Private University.

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PROJECTS

  1. Understanding consumers’ satisfaction and loyalty: An empirical study on the in-house dining and online restaurant services in Bangladesh

    Funded by: Institute of Research and Training (IRT), HSTU

    Position: Principle Investigator

    Description: Understanding consumers’ satisfaction and loyalty: An empirical study on the in-house dining and online restaurant services in Bangladesh.


SOCIAL NETWORK

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